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There is no way to have your SMS saved if someone calls you in the middle of your typing and you receive notification for every single sms coming in even though you did not send the sms without the possibility to assign it. Depending on the company's need it is not that overpriced. The reporting is not deep unless you pay higher membership. There are even tools to troubleshoot connection issue and know nmthe source of any quality issue ! I love the sms tool available for France and UK, it is very handy for reaching busy customers The ability to call from any country and centralizing the contacts with links to our database. I am satisfied and looking forward to the next big feature release ! Its features keep on being improved, the team seems to be very feedback oriented.
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It has some flaws but Aircall is definitely my first choice.
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I do not see myself using another software. icon "The support has been confusing and slow, and therefore it's necessary with this negative feedback for their team.".icon "It is really too bad that they have such a bad sales process because my team really likes their product.".icon "It can be a little confusing to understand the log of calls at first but it's not a deal breaker to using the app.".icon "And plus all that, the customer service it's so fast and always help me to solve one or two issues.".icon "Aircall has a great UX, like that they also have a desktop app and webapp, good integrations as well.".It is easy to set up and sync with other CRM tools like Zendesk, Hubspot, Planhat, etc." icon "I've been using Aircall for 3years now, and I am quite satisfied with its simplicity and flexibility.
Aircall help center software#
Read what people like you have said about using Aircall software through verified user reviews User Review Highlights 4.32ΔΆ90 Reviews 5 168 4 77 3 28 2 3 1 14 4.5 Ease-of-use out of 5 4.5 Customer Support out of 5 4 Value for money out of 5 4 Functionality out of 5 Aircall Reviews What are Aircall users saying about the software?